Case Study
The right people were already in the pile. This is what it took to surface them, and everything nobody had to do to get there.
What this is. Three months of real screening for a Customer Service Representative role, the kind of seat most organizations fill over and over again. Run repeatedly across multiple client organizations by EO Staff, the staffing operator that licenses BrunoIQ. The figures are a composite of those engagements, not one company's hiring push. Clients and candidates are anonymized.
Every applicant was screened. Nobody was skipped because the pile got tall.
Across three months, every one of them out of the clients' own job postings. Nothing was sourced or advertised on our side. The client runs the ads and points the applicant flow at the system; the system sorts it.
36% cleared the bar. Every one of the 7,088 was invited and graded against the same questions.
The first point at which a human spent time. 8.5% of the original pile.
The short list. Each one arrived with scores, transcripts, and the gaps flagged.
Hired by the client, on the client's decision.
Bars are to scale.
42 of the 73 people put in front of a hiring manager got the job. For comparison, a submit-to-hire rate between one in five and one in ten is normal in staffing. When the short list said someone was worth meeting, the client agreed more than half the time.
6,485 of 7,088 applicants were screened, graded, and resolved without consuming a single interview hour. The 42 hires still happened. That is the entire proposition, measured.
"We don't source your candidates and we don't create better ones. The right people were already in your pile. We make sure they surface, and make sure the wrong ones don't take up your team's time."
A case study that ends at 42 for 42 is a brochure. Here's the part most companies leave out.
Roughly one in seven didn't work out. They were replaced, quickly, by the operator running the engagement, and those replacements are still in their roles today. No client relationship was lost across any of these engagements.
Worth being precise about what fixed that: a staffing operator with a service commitment replaced those people. Screening didn't. No screening process, ours included, can tell you who will still be in the seat a year from now, and any product claiming otherwise is selling you something it can't deliver.
The short list isn't a list of names. Every person on it arrives as a full dossier: scores, the transcript behind each one, the gaps flagged honestly, and the questions worth asking live. Take a real one, anonymized.